OPERATIONAL SOLUTIONS

Our smart parking solutions cover every kind of car park, large or small, wheather they are connected to stadiums, airports, shopping  Malls, commercial towers, hospitals and retail pay-and-display or patrolled car parks. 

Training:-                                                                                                                           

We employ the right people for the right role and the train them to provide customers   

with a positive experience by delivering the highest level of service-with passion. 

As a service orientated organization, Secure Parking places major emphasis on the quialty of its staff.

Regular training seminars are conducted to improve the skills of its staff. 

Gatherings are frequently organized where all Secure Parking staff meet and socialize and share experiences.

Managment and supervisor's feedback on performance refresh the staff memories about operating procedures and put action plan for the future.

Customer Service:-

Customer service is a series of activities designed to enhance the level of customer satisfaction.

The essence of good customer service is forming a relationship with the customer.

A relationship that an individual customer feels that he would like to pursue.

Uniforms and grooming:-                                                                               

Great consideration is given in using a specialised uniform for parrking personnel.                                                

• Specialised uniforms for parking personnel
• They should be eye catching for safety
• Car Park managers, Supervisors have a different uniform from car park attendents and cashiers
• Quality of uniforms, cleanliness, and appearance of staffs is of paramount importance 
• Secure Parking also provides summer and winter uniforms
• Good uniforms engender positive body language